PHProjekt 6

Simon Kohlmeyer added a comment - 23/Feb/12 10:07 AM I'm sorry that you are having problems with PHProjekt. Let's try to fix that. Could you please describe your setup? What operating system is running on your server? What steps exactly did you take until the error occurs? What should happen, what happens instead? Is this is a new installation of PHProjekt? Which version of PHProjekt are you trying to install? Do you have access to a command-line on the server? Can you access the error logs of your webserver? If yes, please post the last ~30 lines (but make sure you removed all private information, such as names or ip addresses. Just change them all to X.X.X.X or John Galt or something)

glenna larson added a comment - 23/Feb/12 7:28 PM - edited 1. www.assal.com/assal/htdocs/ I received the following warnings: It is recommend install PHProjekt 6 using a virtual host. You should try to generate an extra virtual host (or a sub-domain) to phprojekt/htdocs. Subdomain = assal Please note that your webserver needs to support .htaccess files to deny access to the configuration files. Running PHProjekt 6 without using the provided .htaccess files to deny access to certain files and folders, might not be secure and is not recommended. Webserver does accept .htaccess files It is recommend to have 'register_globals' set to '0', but it is not required to run PHProjekt. Follow this link for help: HELP Set register_globals to Off 2. Continue to database Database OK 3. Continue with Users Users OK 4. Continue with Folders Private Folders OK 5. Continue with Tables – install tables Upper right of screen has a continuous circle and nothing happens. I check the database, and the tables are not being created. 6. Upgrading from 5.2.2 to 6.0.6 Operating system: Unix Database: MyISAM storage engine on MySQL servers. Access to command line on Server: This is a shared Server through Ipowerweb.com Log files: I removed the logs. Thorsten.

Thorsten Rinne added a comment - 24/Feb/12 8:46 AM Sorry, we need the informations Simon mentioned above. Otherwise it'll be hard to help you. Thank you very much!

glenna larson added a comment - 24/Feb/12 5:18 PM - edited Didn't I provide it? Or can't you see it? Why did you remove the log files? Simon requested them and I provided them.... I'm confused!!!! What is going on?????

Reno Reckling added a comment - 24/Feb/12 5:55 PM Hi, first of all, you provided us with the access log and not the error log we requested. Your access log displayed sensitive information from your server and as this bugtracker is public we had to delete it to not compromise the security of your system. Secondly, the setup asks you to provide a separate subdomain, you just created a subdirectory, (Your path should be something like http://phprojekt.assal.com/index.php, so you should not be able to see the "htdocs" in the url). Please also check all the file permissions, the setup can fail if not all files are readable and if the phprojekt directory is not writable. Regards, Reno

glenna larson added a comment - 24/Feb/12 6:09 PM I apologize. I'm very new to this and was hoping to find easy instructions. I completely misunderstood..... Where do I find the error log? I'll create a subdomain now. Where do I check file permissions? Again, sorry!!!

Reno Reckling added a comment - 24/Feb/12 6:21 PM The error log (depending on the operating system of your server) should be in a path similar to: /var/log/apache2/error_log Please provide us with the error log first, it should indicate most of the problems that could happen during the setup.

glenna larson added a comment - 27/Feb/12 6:21 PM - edited [Sun Feb 26 02:16:00 2012] FrontPage SUID Error: invalid environment arguments 20120227T121200: www.intouchpos.com/assal/htdocs/setup.php/index/jsonFoldersSetup suexec policy violation: see suexec log for more details

Reno Reckling added a comment - 28/Feb/12 8:35 AM I cropped the error log to only contain values relevant to us. I need some time to find out what might be causing this, stay tuned.

Reno Reckling added a comment - 28/Feb/12 8:50 AM - edited Hi, your problem almost certainly lies within a malconfigured apache2 setup in combination with wrong file permissions. As this is not a problem with PHProjekt, i am sorry to tell you that we cannot give you any further support on this issue. Please contact the customer support of your webhoster or refer to the suExec manual under: http://httpd.apache.org/docs/2.0/suexec.html Regards, Reno

glenna larson added a comment - 28/Feb/12 5:06 PM What seems funny to me is that I had installed 5.2.2 with no problem and looking at the forums, there is more than one instance with getting stuck when creating tables. Oh well..... I'll look elsewhere. Thanks,